Insights Loading issues

Incident Report for Linkfire

Resolved

The affected insights service has been restored, and Insights pages will load as normal again. There has been no loss of data during the incident.

Posted Nov 23, 2017 - 16:43 CET

Identified

We have identified a non responsive insights service that is currently causing errors when loading insights across the suite.
The issue is not causing any loss of tracking data. Expecting a quick resolution, next update in 10 min.

Posted Nov 23, 2017 - 16:33 CET

Investigating

We are currently investigating insights not loading in some scenarios.

Posted Nov 23, 2017 - 16:26 CET